We will gladly exchange the cartridges for another one with proof of purchase within 10 business days.
Compatibles and Toner Cartridges
If product was order by error a 25% restocking fee is charged and no shipping charges will not be reimburse.
The remaining amount will be credit back to original card minus any discount applied.
We offer high quality product and most defective product that are returned due to being dropped or incorrect cartridge ordered. We do our best to make sure our customer are satisfied with our product. Yes, online store offer cheaper product. Please examine the sponges inside of the inkjets and you will find out why the price is cheaper. The best deals are not always as it seems. We offer quality service and tech support without charging our customers and hourly rate. Please choose the product that right for your budget needs. We have been here for almost 20 years.